Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-service-upgrade-trend-detection.livebursts.com (hereinafter referred to as “AI Service,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the practices we employ regarding the collection, handling, and protection of your personal information in adherence to various international data privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado, Utah, Connecticut, Virginia, South Africa, and other states’ relevant privacy laws.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and products offered under the AI Service brand. It is important to emphasize that this policy does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies which govern data collection and usage.

Processing Activities

This document outlines our practices when:

  • You utilize our applications and services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • We communicate with you via emails, calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect several types of personal data, including but not limited to:

  • Account Information: Details required to set up and maintain your user account.
  • Payment Information: Data needed for processing transactions, such as credit/debit card numbers and billing addresses.
  • Financial Information: This may include banking information or financial transaction records.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, and location data.
  • Location Data: Your geographical location when using our services.
  • Feedback: Comments, reviews, or suggestions provided by users to improve our products and services.
  • Social Media Information: If you interact with us on social media platforms, we may collect data from these channels.
  • Product Information: Details about the products you view, purchase, or interact with on our platform.

We obtain this data through direct user input, interactions with our systems, and automated technologies employed to enhance user experience. Additionally, third parties may share personal data with us, guided by their respective privacy policies.

Cookies

We employ cookies to optimize your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and providing services you’ve requested.
  • Preference Cookies: Remembering user preferences to personalize content.
  • Analytics Cookies: Tracking aggregated data for analytics and performance monitoring.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

Personal Data is retained by us only for as long as necessary to fulfill the purposes it was collected for, including compliance with legal requirements. Once these purposes are met, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

AI Service does not intentionally collect or solicit personal data from children under the age of 18. If we discover that a child has provided us with such information, we will take steps to delete it and discontinue any services provided to that child.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  • Restriction: Limiting the use or processing of your data under specific conditions.
  • Data Portability: Obtaining a copy of your data in a structured format.
  • Objection: Objecting to the processing of your data for legitimate interests.
  • Non-Discrimination: You have the right to take legal action if we discriminate against you for exercising your privacy rights.

To exercise these rights or file appeals/complaints, please contact our Privacy Team via the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for any revisions.

Contact Information

For any questions regarding privacy, data-related inquiries, unsubscribe requests, or if you wish to exercise your rights as outlined above, please contact us: